How This FAQ Page Works for You
We've organized this page around the questions we actually receive from Filipino players — not a generic list copied from somewhere else. Each answer is written to get you moving again fast, whether that's completing a GCash deposit, checking why your Maya withdrawal is still pending, or figuring out your account verification step. The payment questions focus specifically on how transactions move
through GCash, Maya, and InstaPay on our end, including what confirmation looks like and what to do if a transfer doesn't reflect right away. Account questions cover registration, OTP verification, and login recovery. If you're in Antipolo or anywhere else in the Philippines and access depends on what local law permits for your area, we note that too. Still stuck after reading?
Our support team is reachable directly and we point you to those channels at the bottom of this page.
- GCash
- Maya
- InstaPay